Bedrock AgentCore Gateway Natively Handles ServiceNow Identity Exchange

Amazon Bedrock AgentCore Gateway now supports on-behalf-of token exchange with Microsoft Entra ID, letting your AI agents call ServiceNow REST APIs while keeping the original user's identity intact—no custom Lambda functions or interceptor code needed. This setup guide walks you through the native configuration so your agents can act on behalf of users without the usual identity-juggling headaches.