bartek@aws: ~/news
$ whoami
$ AWS Architect · DevOps · Cloud
Wednesday, September 23, 2026

Amazon Bedrock Now Plugs Directly Into Salesforce and Zendesk

AWS just dropped native connectors for Amazon Bedrock Managed Knowledge Base that let you sync Salesforce articles and Zendesk help center content automatically—no more building custom pipelines. Your RAG apps stay fresh with real-time data, so you can spin up support bots and sales assistants that actually know what they're talking about.

source: [aws/whats-new]