bartek@aws: ~/news
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$ AWS Architect · DevOps · Cloud
Friday, September 4, 2026

Amazon Bedrock Managed Knowledge Base Gets Native ServiceNow Connector

AWS just dropped native ServiceNow integration for Amazon Bedrock Managed Knowledge Base, letting you hook up your ServiceNow instance directly without building custom pipelines. The connector automatically crawls knowledge articles, service catalog items, and attachments, so your AI agents can tap into your organization's institutional knowledge—perfect for powering IT assistants, HR helpdesks, or support bots.

source: [aws/whats-new]