Natera's Voice Agent Nails Appointment Booking with Amazon Bedrock AgentCore
Natera built a slick automated voice agent using Amazon Bedrock AgentCore that lets patients book mobile phlebotomy appointments through natural conversation—no clunky forms needed. The tech stack pulls off 100% tool-calling accuracy with sub-7-second latency thanks to clever dual-WebSocket bridging and event-driven latency masking.
source: [aws/machine-learning-blog]